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发表于 2024-08-31 21:44:10
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Having investigated this issue (and other tickets similar to yours) we believe this to be an issue local to your machine, and specifically either the internet service you are using or the vpn you are using. FenixSim has not made any changes to the way customers connect to our authentication server since we released the A320 to market.
We've had experience recently with customers from China / Hong Kong who have reported issues at pretty much the same time with ports and services being blocked by their provided internet service. Unfortunately, FenixSim has no control nor notification over which ports / services have been blocked.
I would suggest contacting your provider to investigate as to why these authentication server have been blocked and kindly ask they unblock them. Alternatively, one of our customers found that using Proxifier - https://www.proxifier.com/ - can force the internet traffic to route correctly.
With kind regards,
Mike Beattie
Customer Support Lead
Support team
FenixSim.com
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